Privacy Policy

1. Introduction

Welcome to vide8 ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information you provide directly:

Account registration details (name, email address, password)
Billing and payment information (processed securely by our payment provider)
Content you upload or create using the Service (scripts, videos, assets)
Communications you send to us (support requests, feedback)

Information collected automatically:

Usage data (pages visited, features used, time spent)
Device and browser information (IP address, browser type, operating system)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Service
Process transactions and send related information (receipts, invoices)
Send administrative information (updates, security alerts, support messages)
Respond to your comments and questions
Monitor and analyze usage trends to improve your experience
Detect and prevent fraudulent or unauthorized activity
Comply with legal obligations

We do not sell your personal data to third parties.

4. Sharing Your Information

We may share your information with:

Service providers: Third-party vendors who assist us in operating the Service (e.g., cloud hosting, payment processing, analytics). These parties are contractually bound to handle your data securely and only for the purposes we specify.
Legal requirements: When required by law or to protect our rights, property, or the safety of our users or the public.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies and similar tracking technologies to track activity on the Service and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly without cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service and comply with our legal obligations. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the email address below.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@vide8.com.